Make a notification mandatory for provider framework

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Enable admins to mark specific notifications as mandatory that their users cannot turn off.

    Before you begin

    Role required: admin

    When you make a notification mandatory, the toggle button for that notification is read only in the user notification preferences, preventing the user from unsubscribing or disabling that notification.

    Procedure

    1. Navigate to All > System Notification > Provider > Notifications.
    2. Select and open the notification.
    3. Configure the form and add the Mandatory field.
      Note:
      This field does not display by default.
      1. Select the context menu icon and select Configure > Form Layout.
      2. Select the Mandatory field and the order in which you want the field to appear.
      3. Select Save.
    4. Select the Mandatory check box.
      Note:
      To honor auto opt-in capability over mandatory notifications, add the property glide.notification.provider.mandatory.honor_auto_opt_in and set it to true.