Configure suggested text for string fields

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can configure the suggested text options for string fields.

    Before you begin

    Role required: personalize_choices

    Procedure

    1. Select and hold (or right-click) the field label and select Configure Choices.
    2. Select options and the order in which you want them to appear.
      • To create a new option, enter the suggested text in the Enter new item field and click Add.
      • The Apply to Table field is available when the current table extends another table (for example, Incident extends Task). This field allows suggested text options to be configured for all tables that extend the parent or for only the current (child) table.
    3. Select Save.
    4. To edit existing options, select and hold (or right-click) the field label and select Show Choice List..