--- sourceDocument: Brazil ServiceNow AI Platform Administration sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration Release : - brazil ft:locale : - en-US ft:publication_title : - Brazil ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Auto-complete suggestions # Auto-complete suggestions in AI Search applications {#ariaid-title1} Release version: Brazil Updated October 22, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read Auto-complete displays intelligent suggestions in your search application's input field to help users formulate their searches or jump directly to relevant results. Suggestions can include relevant search results, popular queries, recent queries from the user's personal history, and popular search results. When you create a search application configuration, AI Search automatically populates it with auto-complete suggestion types. The settings for these suggestion types control the appearance of auto-complete suggestions when users interact with its input field. Each auto-complete suggestion type includes default settings that you can configure to suit your application's needs. It also includes one or more search suggestion readers, which generate search query and search result suggestions. You can remove an unwanted suggestion type from your search application configuration. To restore a removed suggestion type, you can relink it to your search application configuration. You can only link one auto-complete suggestion source of each type to any given search application configuration. ## Auto-complete suggestion generation {#auto-complete-ais__section_mkr_zkm_ykc} Auto-complete suggestions are generated by the Search Suggestions application. For full details on configuration and use of the Search Suggestions application, see [Search Suggestions](https://www.servicenow.com/docs/UZ1UU0JrdNAAhVh1xYBsEQ "The Search Suggestions application uses saved user search data to create auto-complete suggestions for AI Search applications and search suggestions for Zing. These suggestions appear as you enter terms into an application's search field. You can refine your search or jump to a relevant search result by selecting an applicable suggestion."). AI Search uses a dedicated relevancy model to rank records for display as auto-complete suggestions in the search field. This relevancy model scores records based on their freshness and on search query term matches in their title fields. The system doesn't train this auto-complete suggestion relevancy model. For more details on relevancy models, see [Machine learning relevancy in AI Search](https://www.servicenow.com/docs/ef4GiwyD2hl~jZJe8kqKVA "AI Search displays the most relevant search results for a query first. Machine learning automatically tunes search result relevancy scoring for search experiences based on aggregated user interactions."). ## Auto-complete suggestion rendering {#auto-complete-ais__section_hp3_blm_ykc} When AI Search displays search suggestions for your search, it defaults to rendering suggestions as links that trigger navigation scripts when you select them. These links aren't standard HTML anchor elements, so you can't open a search suggestion in a new browser tab by right-clicking or long-pressing its link. Administrators can override this default behavior and configure AI Search to display search suggestions as standard HTML `a` (anchor) elements with `href` (hypertext reference) attributes. After making this change, you can right-click or long-press a search suggestion to open it in a new tab in your web browser. For details on making this configuration change, see [Display search suggestion links as standard HTML anchors](https://www.servicenow.com/docs/iPVU1I43jVMk74q~a~qZsA "Increase search flexibility by configuring AI Search to display search suggestion links as standard HTML anchors. You can open these search suggestion links in new browser tabs using your browser's right-click or long-press functionality."). * **[List of auto-complete suggestion types for AI Search applications](https://www.servicenow.com/docs/AhJubxsB6ebf5DfbE3wNrg)** AI Search provides multiple types of auto-complete suggestions that you can configure for display to users in the search field. * **[Configure an auto-complete suggestion type in an AI Search application configuration](https://www.servicenow.com/docs/zv5H5xYKRxLsppniSydx4g)** Modify default settings for display of auto-complete suggestions of a selected type in your search application's input field. * **[Remove an auto-complete suggestion type from an AI Search application configuration](https://www.servicenow.com/docs/CqbEmZ72OuxvgfinefIhaQ)** Disable the display of auto-complete suggestions of a selected type in your search application's input field. * **[Relink an auto-complete suggestion type to an AI Search application configuration](https://www.servicenow.com/docs/vKs6UDz4H8hFmgkqB7e5Jw)** Re-enable the display of auto-complete suggestions of a selected type in your search application's input field. * **[Display search suggestion links as standard HTML anchors](https://www.servicenow.com/docs/iPVU1I43jVMk74q~a~qZsA)** Increase search flexibility by configuring AI Search to display search suggestion links as standard HTML anchors. You can open these search suggestion links in new browser tabs using your browser's right-click or long-press functionality.