--- sourceDocument: Australia ServiceNow AI Platform Administration sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration Release : - australia ft:locale : - en-US ft:publication_title : - Australia ServiceNow AI Platform Administration ft:clusterId : - platadm bundleId : - platadm workflow : - Platform --- # Search sources # Search sources in AI Search {#ariaid-title1} Release version: Australia Updated August 11, 2026 ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 3 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Search sources in AI Search Search sources in AI Search enable you to make specific searchable content available within user search experiences by referencing indexed sources and optionally applying filter conditions. This allows tailored search results based on content relevance and user context. Show full answer Show less ## Key Features * **Search Source Structure:** Each search source references one indexed source and can include filter conditions that restrict which records are returned in search results. * **Filter Conditions:** Filters limit indexed source records returned by AI Search. Both static and dynamic filters can be used, such as filtering records assigned to the current user. Filters must operate on indexed fields only; fields from child tables or unindexed referenced fields cannot be used without first enabling their indexing. * **Filter Restrictions:** Filters cannot reference child table fields, use scripts with the `current` keyword or global variables, or invoke global business rules or script includes in dynamic filters. * **Linking to Search Profiles:** Search sources must be linked to one or more search profiles to make their content accessible to users. Multiple search sources can be linked to the same search profile. Deleting a search source does not automatically unlink it from search profiles, requiring manual unlinking. * **Management and Viewing:** Search sources can be viewed and edited through designated AI Search modules, including viewing all search sources, those linked to specific indexed sources, or those associated with particular search profiles. * **Preview Functionality:** You can preview the matching records of a search source based on its indexed source and applied filter conditions to validate search content before deployment. ## Practical Use for ServiceNow Customers By defining search sources linked to relevant indexed sources and applying appropriate filters, you can customize AI Search experiences to deliver precise, user-relevant results. This improves search efficiency by limiting results to relevant data and aligning with user context, such as assignments or roles. Properly managing search sources and their links to search profiles ensures consistent and controlled search behavior across your ServiceNow environment. Define search sources to make your searchable content available in search experiences. Choose an indexed source and configure optional filter conditions to limit the content that users can search. ## Search source structure {#search-sources-ais__section_at5_cs4_3nb} A search source includes two elements: * A reference to an indexed source. By default, search queries using the search source can return all records from the referenced indexed source. For more information on indexed sources, see [Indexed sources in AI Search](https://www.servicenow.com/docs/et~v628Hw6Q5AVlidprgVg "Indexed sources designate ServiceNow AI Platform tables and external document sets with alphanumeric text and string field content that you want to make searchable. AI Search ingests text and string fields from table records or external documents and stores their searchable alphanumeric content in its search index."). * An optional set of filter conditions applied to the indexed source's records. Indexed source records must pass all of these filter conditions to be returned as search results for queries using the search source. {#search-sources-ais__ul_q2z_ms4_3nb} You can define multiple search sources that reference the same indexed source, specifying distinct filter conditions for each. ## Filter conditions {#search-sources-ais__section_ssl_1qg_lxb} To limit the set of indexed source table records that AI Search returns as search results, you can apply filter conditions to your search source. Note: Search source filter conditions can only operate on source record fields that are indexed. Fields on referenced records aren't indexed by default. To use a referenced record field in a search source filter condition, you must first configure indexing for the field in the indexed source. For details on this procedure, see [Enable indexing of referenced table fields for an AI Search indexed source](https://www.servicenow.com/docs/wP1WDY4IIkT5PRtYxPDE4w "Configure an indexed source to index field values from tables referenced by fields in the source table. You can index these field values for use in filters and EVAM search result configurations, index them for search, or both."). You can use static and dynamic filter conditions to filter search source records. As an example, you could apply a dynamic \[Assigned to\] \[is (dynamic)\] \[Me\] user filter to your search source. With this filter applied, the search source only returns search results for indexed source table records that are assigned to the search user. Search sources don't support any of the following filter options: * Filters that reference fields from child tables of the indexed source table. As an example, suppose you create an indexed source for the Task \[task\] table. Search sources for that indexed source can't use filters to reference fields from the Incident \[incident\] table because the Incident table is a child of the Task table. * Dynamic filters with scripts that use [the current keyword or global variable](https://www.servicenow.com/docs/access?context=c_BusinessRules&version=australia&pubname=australia-api-reference&ft:locale=en-US) * Dynamic filters with scripts that reference any [global business rules](https://www.servicenow.com/docs/access?context=c_BusinessRules&version=australia&pubname=australia-api-reference&ft:locale=en-US) * Dynamic filters with scripts that use [script includes](https://www.servicenow.com/docs/access?context=c_ScriptIncludes&version=australia&pubname=australia-api-reference&ft:locale=en-US) {#search-sources-ais__ul_ind_crg_lxb} For more information on filter conditions, see [Filters](https://www.servicenow.com/docs/access?context=c_Filters&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). To learn about relationships between parent and child tables, see [Table extension and classes](https://www.servicenow.com/docs/0QyNypxW4jeUbkhOCyS8Ag "Enable one or more child tables to share fields and records with a parent table. Administrators and application developers can only extend tables during table creation."). For details on dynamic filter options and their associated scripts, see [Create a dynamic filter option](https://www.servicenow.com/docs/access?context=t_DynamicFilterOptions&version=australia&pubname=australia-platform-user-interface&ft:locale=en-US). ## Linking search sources to search profiles {#search-sources-ais__section_aqc_b1x_5nb} To make your search source's content available to users, link it to one or more search profiles. You can link multiple search sources to a single search profile. For more information, see [Link a search source to a search profile](https://www.servicenow.com/docs/RyIGqNpJIdFDkuYOmFJ6~w "Link search sources to a search profile to specify the content users can search through that profile."). ## Unlinking search sources from search profiles {#search-sources-ais__section_rp1_3x2_fkc} If you delete a search source that's linked to one or more search profiles, it's not automatically unlinked from those search profiles. You must manually unlink the search source from each search profile that it's linked to. For details on this procedure, see [Unlink a search source from a search profile](https://www.servicenow.com/docs/ZJtiuFoODkgP_4NxfAx~vg "Unlink search sources from a search profile to prevent their content from being searchable through that profile. Deleted search sources aren't automatically unlinked from search profiles."). ## Viewing search sources {#search-sources-ais__section_irq_g1x_5nb} You can view or edit search sources from any of the following application modules: * To view all defined search sources, navigate to AllAI SearchSearch ExperienceSearch Sources. * To view search sources that reference a particular indexed source, navigate to AllAI SearchAI Search IndexIndexed Sources. Open the indexed source and select its Search Source Mappings related list. * To view search sources linked to a particular search profile, navigate to AllAI SearchSearch ExperienceSearch Profiles. Open the search profile and select its Search Sources related list. {#search-sources-ais__ul_ls2_j1x_5nb} * **[Create a search source for AI Search](https://www.servicenow.com/docs/FrFwFqTnJk4yMM7ZIaS1mg)** Make searchable content from an indexed source available in user search experiences by defining a search source. * **[Preview matching records for an AI Search search source](https://www.servicenow.com/docs/DPhRn5ROVCL07xbK~imyqw)** View the ServiceNow AI Platform® table records that match a search source's indexed source table and filter conditions. *[\>]: and then