---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configure

# Configure email client {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Enable and configure email client.

## Configuration overview {#configuring-email-client__section_mq1_fx4_fzb}

* **[Enable the email client for a table](https://www.servicenow.com/docs/z9Yroc7hLcyISIQj2DsiHw)**   
  Enable the email client for a table so that users can send emails directly from the table record.
* **[Email client configurations](https://www.servicenow.com/docs/8y7ccuYZv440zwyxxFgJnQ)**   
  Use email client configurations to manage the behavior of your email client. Each configuration consists of different email controls for setting allowable email recipients and email addresses.
* **[Enable SMS delivery with the email client](https://www.servicenow.com/docs/sJdn_fsQhMRauhDz9UklRQ)**   
  Give users the option to send an email client message as an SMS text message.
* **[Create an email client template](https://www.servicenow.com/docs/jc3FmRXqCbOOpHZaERSwdQ#t_CreateAnEmailClientTemplate)**   
  Create a different template for each table that uses the email client to pre-populate data for recipients and email content.
* **[Composing emails with quick messages](https://www.servicenow.com/docs/a4DQV6DEjK3J9CWhG~Mxpw)**   
  Insert predefined content into the message body of emails that you send from the email client.
* **[Email address internationalization](https://www.servicenow.com/docs/3ULpSnWUbc4crq~6SFvs7g)**   
  Email address internationalization allows international character support for email addresses for non-English characters when sending and receiving emails. Email addresses can have non American Standard Code for Information Interchange (ASCII) characters.