Viewing table rules

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Viewing Table Rules

    This feature allows ServiceNow users to manage and monitor data management rules associated with specific tables. It provides insights into the current status, backlog of records, and execution history of these rules, enabling better data management and operational efficiency.

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    Key Features

    • Active and Inactive Rules: View the total count of data management rules, identifying which are currently active or inactive.
    • Backlog Tracking: Monitor records that meet rule requirements but have not yet been processed, with daily refreshes of the backlog count.
    • Execution History: Access a detailed history of rule execution over the past seven days, including the number of affected records.
    • Rule Details: Select individual rules to view comprehensive summaries and insights.
    • Role Requirement: The admin role is necessary to access the Data Management Console.

    Key Outcomes

    By utilizing the Data Management Console, users can effectively manage data growth by creating or adjusting rules, including cleanup and archive rules. This enables proactive data handling, reduces backlog, and enhances overall data efficiency. Users can also identify and address bottlenecks in data processing, promoting smoother operations within their ServiceNow environment.

    View a summary and execution history of the data management rules that have been created on a table.

    Key benefits

    • View the current number of active and inactive data management rules on the table.
    • Track the backlog of records that meet the requirements of a data management rule but haven't been processed yet.
    • View rule execution history for the last seven days.
    • View a detailed list of the table's data management rules. Select a rule to view a detailed summary.
    Figure 1. Viewing data management rules on a table
    A summary of the data management rules on the current table.

    Required ServiceNow AI Platform roles

    The admin role is required to view the Data Management Console.

    Accessing table rules in the Data Management Console

    Access rules for a specific table in the Data Management Console by navigating to All > System Data Management > Data Management Console > Tables, selecting the table, and then selecting the Rule details sub-tab.

    Rules

    View a list of the data management rules on the current table.

    • Determine whether a rule is active or inactive by checking the Status column.
    • View the types of rules that are configured by checking the Type column.
    • Monitor the number of records that meet the conditions for a rule but haven't been processed yet by checking the Records in backlog column. Data in this column is refreshed once daily.
    • View a summary of records in the backlog and rule execution history by selecting a rule in the list.

    Total rules

    View the total number of data management rules created on the current table, including the number of active and inactive rules. Manage the growth of data in the current table by creating data management rules or adjusting current rule conditions.

    Records in backlog

    Track the count of records in the current table that meet the requirements of a data management rule but haven't been processed yet.

    • Track the progress of different types of data management rules over time.
    • Monitor data management rule efficiency and consider adjusting the conditions based on the trend in the backlog record count.
    • Check for bottlenecks that indicate a large number of records in the backlog waiting to be processed.
    • Look for spikes in the backlog across different types of data management rules. Consider scheduling rules at different times to avoid an influx of backlog records.

    Rules executed in the last 7 days

    View a list of recent rule activities on the current table. Filter the list by rule type and view the number of affected records for each executed rule.