---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Configure the Platform module

# Configure the Platform module in ServiceNow Otto for Setup {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complete the following steps to configure the Platform module.
Note:  
The Platform module is visible only if the selected product module configures the Platform changes for a particular install.  
Note:  
You must be in Global scope to perform steps marked with the Global scope label.
* **[Branding](https://www.servicenow.com/docs/whObB4Bi~o~1kj6Y~Z8~Zw)**   
  Build the theme and experiences to reflect your brand's values.
* **[Localization](https://www.servicenow.com/docs/OGKck0YXHrtABud0Ez8R2A)**   
  Enable users worldwide to interact in their preferred language and currency through one integrated system
* **[Identity management integrations](https://www.servicenow.com/docs/qeUKunNS6z_ZpI8Jf1rj~w)**   
  Manage access and user profile by integrating with Identity providers and LDAP directories.
* **[Inbound email](https://www.servicenow.com/docs/81~3ZvY_Fuced8v_g7VM8Q)**   
  Use the inbound email to receive and process incoming emails from external systems or users.
* **[Outbound email](https://www.servicenow.com/docs/Jormt_Q7weDkDilud2QQcg)**   
  Use outbound email accounts to send emails.
* **[Operational data](https://www.servicenow.com/docs/1TIeRutXdy7oaOpuJ_pkLA)**   
  Configure departments, locations, users, groups, and roles to establish the foundation for your ServiceNow implementation.
* **[Groups assignment](https://www.servicenow.com/docs/E7HXIjFoblDwmU23Ic8J0w)**   
  Organize users and assign roles using groups.
* **[Roles assignment](https://www.servicenow.com/docs/Z9W0GTLpdCRtcKDeP9cDmQ)**   
  Specify roles for individuals or groups to provide the access needed.
* **[Assets](https://www.servicenow.com/docs/z3eBsqGstzpn2Uws2YqKxg)**   
  Configure the hardware and consumables to setup the assets for your ServiceNow implementation.
* **[Knowledge management](https://www.servicenow.com/docs/IqmhYKamYsInnDkhNeKMHQ)**   
  Configure a self-service platform for users to store, share and manage content.
* **[CMDB](https://www.servicenow.com/docs/H0tUQ3HsybD1KEJs8jJMXQ)**   
  Using the configuration items (CI), monitor the infrastructure and ensure continuous service operations.
* **[AI Search](https://www.servicenow.com/docs/QkxEBTtIvj5hpyfnIuU_~w)**   
  Configure and maintain the AI-Search engine to experience a modern search experience.
* **[Security Settings](https://www.servicenow.com/docs/O2ugPbVxDK_IfZn~oWxnJQ)**   
  Configure the security settings to maintain the security of your ServiceNow deployments.