Activate Localization Framework

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can activate the Localization Framework Installer plugin (com.glide.localization_framework.installer) for Localization Framework if you have the admin role. The application installs related plugins if they are not already installed. Optionally, you can activate plugins for the Localization Framework Hub and Spoke architecture on a set of instances.

    Before you begin

    Role required: admin

    About this task

    The Localization Framework Installer plugin (com.glide.localization_framework.installer) can be activated in two ways:
    • Manual installation of the plugin.
    • Auto-installation of the plugin.

      When a language plugin is installed, the Localization Framework Installer plugin (com.glide.localization_framework.installer) is automatically installed with the language plugin. For more information, see language plugins.

    The following items are installed with Localization Framework :
    • Plugins
    • Roles
    • Scheduled jobs
    • Tables

    For more information, see Components installed with Localization Framework.

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Localization Framework Installer plugin (com.glide.localization_framework.installer) using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      Note:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.

    What to do next

    Optionally, next you can install plugins for the Localization Framework Hub and Spoke architecture. This enables you to designate one instance as a hub to fulfill localization requests, and one or more instances as spokes that submit requests to the hub.

    Decide which instance should function as the hub. On that instance, follow the above procedure to search for and install the Localization Framework Hub plugin [com.sn.localization_framework.hub].

    Decide which instance(s) should function as spokes. On each of those instances, follow the above procedure to search for and install the Localization Framework Spoke plugin [com.sn.localization_framework.spoke].