---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Localization Framework support for Service Catalog items

# Localization Framework support for Service Catalog
items {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Localization Framework enables translation of Service Catalog items when a catalog item is requested for translation into a
language and a localization requested item (LRITM) is created.

## Localizing Service Catalog items {#lf-support-for-catalog-items__section_kq5_qt3_xpb}

You can do the following tasks in Localization Framework for translating the
Service Catalog items.

* Select multiple languages from the available languages in the instance to configure settings with the Catalog Item artifact. To configure localization settings, see [Localization Framework settings](https://www.servicenow.com/docs/GBRB6QeO5pYG9UcH78roUw "You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.").
* Create LRITM's by requesting translations into one or more languages.
* Translate the content of the Service Catalog items directly using the edit translations option.
* Read, edit, and machine translate the content, send the content to TMS, send the content via email, export, and import the content of the Service Catalog item.  
  Note:  
  Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to use machine translation in Localization Framework.
* Approve and publish the translated content.
* Monitor the overall localization health of the Service Catalog items from the [Localization Insights dashboard](https://www.servicenow.com/docs/Y3GnIrVs79dvycfyLB1~8Q "The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.").

{#lf-support-for-catalog-items__ul_qzr_j53_xpb}

To request translations for a catalog item, see [Request translations for Service
Catalog items](https://www.servicenow.com/docs/vD3BFHrippt8HVv_Gnyv7Q "Request translations for multiple Service Catalog items to localize them from English into one or more languages.").
* **[Localization Framework support for catalog builder in Service Catalog](https://www.servicenow.com/docs/lDkSr1oEWlLCmsHnHr6v7A)**   
  Localization Framework enables translation of Service Catalog items directly from the catalog builder dashboard in Service Catalog.