---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Virtual Agent Designer integration with Localization Framework

# Virtual Agent Designer integration with Localization Framework {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The integration of Virtual Agent Designer with Localization Framework enables you to translate Virtual Agent NLU topics using the translation modes supported by Localization Framework with or without a localization task.
Starting with the Brazil release, Virtual Agent for NLU is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Localizing Virtual Agent NLU topics {#va-designer-lf-integration__section_b4k_2fl_rpb}

The integration of Virtual Agent Designer with Localization Framework enables you to do the following tasks.

* Select multiple languages from the available languages in the instance to configure settings with the Virtual Agent artifact. To configure localization settings, see [Localization Framework settings](https://www.servicenow.com/docs/wtzTJHwxcgbo_zsqiXyjyw "You can define translation and workflow preferences for one or more languages and for one or all the available artifacts with Localization Framework settings.").
* Translate the content directly from the Virtual Agent Designer using the edit option.
* Read, edit, machine translate, export, and import the content of the Virtual Agent topic from the Virtual Agent Designer if the Virtual Agent artifact is configured in the localization settings.  
  Note:  
  * Note:  
    You need the localization_editor role to edit the translated content from the comparison UI of the Virtual Agent Designer directly. For more information about the localization_editor role, see [Localization Framework Roles](https://www.servicenow.com/docs/yYq2SD9Tqm4t_795rVGCeQ#roles-localization-framework "Localization Framework uses different roles to manage different aspects of the application. The roles from Localization Framework are also used in Localization Workspace.").
  * Activate the Dynamic Translation plugin (com.glide.dynamic_translation) to use machine translation in Localization Framework.
  {#va-designer-lf-integration__ul_mdv_hx1_cqb}
* Request translations from Virtual Agent Designer.  
  Note:  
  Requesting translations creates localization tasks. You need the localization_requester role to request translations.
* Approve and publish the translated content.
* Monitor the overall localization health of the Virtual Agent topics from the [Localization Insights dashboard](https://www.servicenow.com/docs/Wbngv7~VcwomwPjRQwyERQ "The Localization Insights dashboard provides reports on translations, grouped into tabs by artifact type. The reports are generated by scheduled jobs based on Localization Insights records.").
{#va-designer-lf-integration__ul_wmk_qjc_jpb}

For more information about localizing the Virtual Agent topics in the Virtual Agent Designer, see [Virtual Agent
Localization](https://www.servicenow.com/docs/access?context=localize-va-topic&version=brazil&pubname=brazil-conversational-interfaces&ft:locale=en-US).