---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Troubleshooting for registering target instance

# Troubleshooting for registering target instance {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
A reference topic that includes troubleshooting to try to resolve errors that occur while registering a target instance.
When registering a target instance, consider the following guidelines.
* **[Credentials error](https://www.servicenow.com/docs/BVT_Hqk6TC4hq~~mH8SMVg)**   
  Troubleshoot a credentials error that occurs while registering a target instance.
* **[System property error](https://www.servicenow.com/docs/WlAnHaaioK8fpYGj2bfAeg)**   
  Troubleshoot a system property error that occurs while registering a target instance.
* **[IP authentication error](https://www.servicenow.com/docs/ZpJlgLKKevCzNL5oeP~qMg)**   
  Troubleshoot a IP authentication error that occurs while registering a target instance

