---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Get a free app trial

# Request
and install free application trial {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Request and install a free application trial of an application before procuring the application directly from your ServiceNow instance, without navigating to ServiceNow Store.{#req-install-free-trial__req-free-trial}

## Before you begin

Note:  
Legacy Application Manager is being deprecated. Starting with Australia patch 1, Legacy Application Manager is no longer available and bookmarks will redirect to the new Application Manager experience.

A known issue affects the use of bookmarks to access the Legacy Application Manager before Australia patch 1. For details about possible issues with accessing the Legacy Application Manager, see the [Deprecated Classic App Manager URL usage causes issues on instances running ZP5 / YP10 and above \[KB2804238\]](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2804238) article in the Now Support knowledge base.

A new Application Manager experience is available. The new experience simplifies the process of managing your licensed applications by consolidating them in one convenient location, displaying all
applications, plugins, installed applications, and available updates. For more information, see [Application Manager](https://www.servicenow.com/docs/jzoo2p7WgzWfuwJOegskwA "Application Manager provides admins the ability to install, update, and manage licensed applications and plugins for their instance.").

Role required: admin

## Procedure

1. **Optional:** Obtain approval from the vendor to try the application.  
   Note:  
   Some applications require vendor approval to try the application.
   1. Navigate to System ApplicationAll Available ApplicationsAvailable To Obtain From Store.
   2. Search for the required application and click the application record.
   3. Click Request Trial.
   4. Enter your Now Support credentials.
   5. Click Sign in.

   {#req-install-free-trial__substeps_ltz_wzk_tnb}  
   A confirmation message is displayed that the trial request is sent to the vendor. Once the vendor approves the request, you will be notified through an email.
2. Navigate to System ApplicationAll Available ApplicationsAvailable To Obtain From Store.  
   Note:  
   If the application requires vendor approval, perform these steps after you have been notified through email that your request is approved.
3. Search for the required application and click the application record.
4. Click Try.
5. In the pop-up window, review information in these tabs and click Continue:  
   * Usage Analytics and Contact
   * Platform Licenses
   * Terms and Conditions  
     Note:  
     Select the I read and accept terms of use above check box.

     You
     can download the terms and conditions documents.
   {#req-install-free-trial__ul_dhk_zyk_tnb}  
   In the Confirmation tab, a confirmation message is displayed that the application can be installed.

   An application trial is
   available for 30 days. A green indicator indicates the trial expiration
   date. After the trial period has expired, a red indicator is displayed to
   indicate that the trial period has expired.
6. Click Go to install.

*[\>]: and then