---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Advanced AI Search Management Tools

# Platform Analytics Solution for Advanced AI Search Management Tools {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

ServiceNow®
Platform Analytics Solutions contain prepackaged Performance Analytics and Reporting content for use with other ServiceNow AI Platform® products. This Platform Analytics Solution helps AI Search administrators analyze search query traffic trends, review indexed record and configuration settings, and preview search query results.

## Required roles {#adv-ais-mgmt-tools-content-pack__section_mtw_x1j_znb}

The following roles are associated with this solution:

* ServiceNow AI Platform administrator (admin): Install and activate this Platform Analytics Solution and make any necessary changes to system properties.
* AI Search administrator (ais_admin): Review the AI Search dashboards. Share the dashboards with appropriate stakeholders. Test search queries using the Search Preview UI module.
* Usage Insights administrator (analytics_admin), Usage Insights viewer (analytics_viewer), User Portal Analytics administrator (portal_analytics_admin), Portal Analytics viewer(portal_analytics_viewer), Web Analytics administrator (web_analytics_admin), or Web Analytics viewer(web_analytics_viewer): View the AI Search Analytics dashboard metrics and reports.
* Impersonator (impersonator): View NLU intents detected in queries, enable debugging, or search as another user in the Search Preview UI module.
{#adv-ais-mgmt-tools-content-pack__ul_ntw_x1j_znb}
**Related topics**   

* [Platform Analytics solutions](https://www.servicenow.com/docs/access?context=content-packs-in-form-analytics-published&version=australia&pubname=australia-now-intelligence&ft:locale=en-US)