---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Manage hybrid search in search applications

# Manage hybrid search in search applications {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Control hybrid search settings in AI Search applications to optimize search performance. Enable hybrid search to create context-aware results that combine keyword matching with semantic understanding. Disabling it generates results that rely
solely on keyword-based queries.

## Before you begin

* Starting with ServiceNow Otto for AI Search version 15.0.
* Must have at least one indexed source with semantic fields and semantic indexing configured.
{#enable-hybrid-search-aisac__ul_oqp_pyc_23c}

Role required: admin

## About this task

Hybrid search combines traditional keyword-based search with AI-powered semantic understanding. When hybrid search mode is on, it processes keywords and comprehends the meaning and context of your query, which delivers more
accurate and comprehensive results. For more information, see [Hybrid search in AI Search](https://www.servicenow.com/docs/5xY2JDhuV0iL6jepShi0nw "In hybrid search mode, AI Search blends keyword search and semantic vector search to find results that best match the terms and meaning of your search. Hybrid search is usable for any indexed source that has semantic vector search enabled.").

Upgrading an existing installation doesn't change current hybrid search settings. Users with the admin role can activate or deactivate hybrid search for
individual SACs after installation.

## Procedure

1. Navigate to AllAI Search AdminAI Search Admin Home.
2. On the Applications tab, select the search application for which you want to enable hybrid search.
3. In the menu, select Search Application Configuration.
4. In the Hybrid search section, select Manage hybrid search.
5. Manage the hybrid search mode.
   * Enable the Hybrid search toggle to switch on the hybrid search mode.
   * Disable the Hybrid search toggle to switch off the hybrid search mode.
   {#enable-hybrid-search-aisac__choices_k5d_wvc_lhc}

## Result

Hybrid search mode is updated for the selected application.

*[\>]: and then