---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# System events reference

# System events reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide information about system events.
* **[Event logs](https://www.servicenow.com/docs/pO_aMObLjzh18MN989KYkw)**   
  The event log records all system events that occur within the ServiceNow AI Platform.
* **[Event states](https://www.servicenow.com/docs/urEI~OdQc7FlxG4ESl_2eA)**   
  The event state describes where in the life cycle the event is.
* **[The incident events business rule](https://www.servicenow.com/docs/7V0z8TCQ3mRF_KQIdeO1yA)**   
  The incident events business rule comes with the system and defines a number of events that can be triggered by different actions in the Incident table.
* **[Global events](https://www.servicenow.com/docs/FvgFf0ZXO5O7fpehXQYYkw)**   
  Your instance has a global function called global_events() that triggers from a business rule when certain conditions occur.
* **[Script actions](https://www.servicenow.com/docs/pnqAH_mxmas2sx5NsVVgag)**   
  You can use script actions to create server-side scripts that perform a variety of tasks, such as modifying a configuration item (CI), or managing failed login attempts. Script actions are triggered by events only.
* **[Sample scripts from the change events business rule](https://www.servicenow.com/docs/XyJArXUR77waKKjey6zchw)**   
  Several scripts are found in the baseline change events business rule.