---
sourceDocument: Brazil ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Journal fields

# Journal fields {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Journal fields work together to create a log of changes and comments as tasks are
worked on.
Note:  
Journal fields are shown regardless of the table audit enabled/disabled setting.

Fields of the journal_input type are multi-line text boxes which, upon save, add the comments into the Activity field with a notation. The most common types of journal fields are work notes and additional comments.  
{#r_JournalFields__table_ggq_s3g_tp__entry__2}

| Field | Description |
|-|-|
| Additional comments | Any user can update. |
| Work notes | ITIL users can update. |
[Table 1. Fields that accept input into the journal]

{#r_JournalFields__table_ggq_s3g_tp}

These comments, as well as any changes to the record or email notifications sent out
because of the record, are displayed in the activity formatter, which can be added to the
form like a field.  
Figure 1. Activity formatter for journal fields