---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Updating records safely in Core UI

# Updating records safely in Core UI {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Update several records simultaneously without using scripts by creating and executing a batch update job.

## Overview of updating records safely {#updating-records-safely__section_cts_xhw_sbc}

1. [Mark records for updating](https://www.servicenow.com/docs/wgmtqXmxihF5hSNX3fH3Lw "Mark records for updating according to one or more criteria by creating an update job.")

   Determine which records to update by creating an update job. Preview the number of affected records before you schedule or execute the job. For example, you might want to update the
   Assigned to value for multiple incidents on a test instance without running a script.
2. [Schedule or execute a job to update records](https://www.servicenow.com/docs/Z___2FVRfIDc6cxJ2YzPBw "Schedule a date and time to execute an update job or execute the job immediately.")

   Schedule the job to run later or execute the job immediately.
3. [Rollback an update job](https://www.servicenow.com/docs/T_jhESwyWehFnYvDN~3P5A "Rollback a completed update job to revert the updates to the records.")

   Use the rollback option in the update job if you need to restore the updated records to their previous state.
{#updating-records-safely__ol_f2q_trw_cdc}
* **[Mark records for updating](https://www.servicenow.com/docs/wgmtqXmxihF5hSNX3fH3Lw)**   
  Mark records for updating according to one or more criteria by creating an update job.
* **[Schedule or execute a job to update records](https://www.servicenow.com/docs/Z___2FVRfIDc6cxJ2YzPBw)**   
  Schedule a date and time to execute an update job or execute the job immediately.
* **[Rollback an update job](https://www.servicenow.com/docs/T_jhESwyWehFnYvDN~3P5A)**   
  Rollback a completed update job to revert the updates to the records.