---
sourceDocument: Australia ServiceNow AI Platform Administration
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-administration

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia ServiceNow AI Platform Administration

ft:clusterId :

    - platadm

bundleId :

    - platadm

workflow :

    - Platform


---

# Manage impersonation feature visibility

# Manage the visibility of the impersonation feature {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Before users can impersonate another user, an administrator must make the feature visible.

## Before you begin

Role required: admin

## Procedure

1. Navigate to AllSystem propertiesUI properties.
2. Select a check box under Enable impersonation button in the banner line to display or conceal the button.
3. Select save at the top of the page.  
   Admins can still impersonate users via the impersonate_dialog UI page.

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