Viewing previous search results in Access Analyzer

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • View, reanalyze, or export results from previous searches.

    Before you begin

    Role required: access_analyzer_admin

    Note:
    Access Analyzer is a ServiceNow® Store product.

    Procedure

    1. Navigate to All > Access Analyzer > Access Analyzer Queries.

      The Previously searched criteria page has the following tabs:

      • Evaluate access: Displays results based on queries made through the Evaluate access features.
      • Compare user access: Displays results based on queries made through the Compare user access features.
      Note:
      Previous search results aren't stored when using the Compare user records feature.
      Access Analyzer queries
    2. To view previous Evaluate access search results, click a link under Analyzed by.
      Access Analyzer Details

      To refresh results for the user (based on the same query criteria), click Reanalyze.

      To export the results, click Export.

    3. To view previous Compare user access results, click a link under Compared users.
      Compare user access