View permissions for a group

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use Access Analyzer to view permissions for a selected group.

    Before you begin

    Role required: access_analyzer_admin

    This procedure explains how to view the permissions for a specific role (such as ITIL User) on the Incident table by using the Evaluate Access feature in Access Analyzer.

    Note:
    Access Analyzer is a ServiceNow® Store product.

    Procedure

    1. Navigate to All > Access Analyzer > Analyze Permissions.
      The system displays the Analyze access and permissions homepage.
    2. Select your criteria as follows:
      Table 1. Select your criteria for analyzing access and permissions
      Field Description
      Analyze by * Select Group.
      Select user * Specify a user name to select from the list. For example, Incident Management.
      Rule type * Analyze access for the following:
      • Table
      • UI page
      • REST Endpoint
      • Client callable script include
      • AI Agent
      • Agentic workflow.

      For example, UI page.
      UI Page * Specify the UI page. For example, incident.do.
    3. Specify the description in the Description field.
    4. Click Analyze permissions.
      View permission of the group for a UI page

      Access Analyzer displays the Access results for the Incident Management group.

      Permission results

      The results can be read by referring to the Legends, access control list (ACL), IAccesshandler, and Data filters.

      The overall access for the group is passed, which means that the users within the group (Incident Management) are able to access the Incident record.