---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Activate Location Based Access

# Activate Location Based Access {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Activate the Zero Trust - Location Based Access (<kbd class="ph userinput">com.snc.zero_trust_location_access</kbd>) to allow admins to configure adaptive authentication policies based on the location of the
user.

## Before you begin

Role required: admin

* Dependant plugin: Adaptive authentication
* Plugin type: Paid and requires license.
* The instance should be on ADCv2. If the instance is not on ADCv2, then user location information will not be available.
{#activate-location-based-access__ul_bnb_ztf_4xb}

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-location-based-access__find-plugins-cmd}
2. Find the Zero Trust - Location Based Access (<kbd class="ph userinput">com.snc.zero_trust_location_access</kbd>) plugin using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-location-based-access__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
{#activate-location-based-access__steps_nst_by2_twb}

*[\>]: and then