---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Activate SOAP API access policy

# Activate SOAP API access policy {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
For SOAP API access policy, install the SOAP API Access Policy
(`com.glide.soap.policy`) plugin.

## Before you begin

Role required: admin

## About this task

The following item is installed with SOAP API Access Policy Plugin: Processor Access
Policy (`com.glide.processor.policy`)

Dependent Plugin: Authentication Profile
(`com.glide.auth.profile`)

## Procedure

1. Navigate to AllSystem ApplicationsAll Available ApplicationsAll. {#activate-soap-api-access-policy__find-plugins-cmd}
2. Find the SOAP API Access Policy plugin (`com.glide.soap.policy`) using the filter criteria and search bar.  
   You can search for the plugin by its name or ID. If you cannot find a plugin,
   you might have to request it from ServiceNow
   personnel.{#activate-soap-api-access-policy__p_cb1_nfg_h1c}
3. Select Install to start the installation process.  
   Note:  
   When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for \<plugin name\>.
   You will see a message after installation is completed. For information about the components installed with a plugin, see [Find components installed with an application](https://www.servicenow.com/docs/access?context=find-components&version=brazil&pubname=brazil-platform-administration&ft:locale=en-US).
{#activate-soap-api-access-policy__steps_by2_sy4_d4b}

*[\>]: and then