---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Remember me

# Remember me {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read  
When the Remember me check box is selected at login, a cookie is
stored on the user's computer. This cookie automatically authenticates the user upon subsequent
visits.

If the user logs out, the cookie is destroyed. The default value of the Remember me check box is controlled by one property, and whether or not the check box appears
on the login page is controlled by a different property.

Two properties, glide.ui.user_cookie.life_span_in_days and
glide.ui.user_cookie.max_life_span_in_days control the glide_user
system generated cookie expiration value. When a user accesses an instance with 'remember me'
enabled, the access resets the cookie expiration period until the maximum
(glide.ui.user_cookie.max_life_span_in_days) life span limit is reached.

## Remember me properties {#c_ChSetRemMeChkbxCookie__section_remember_me_config}

Configure the following properties to control the Remember me cookie behaviour:
{#c_ChSetRemMeChkbxCookie__section_remember_me_config__entry__2}

| Property | Description |
|-|-|
| glide.ui.user_cookie.life_span_in_days | Number of days before the cookie expires if the user does not revisit the instance. |
| glide.ui.user_cookie.max_life_span_in_days | Maximum number of days before the cookie expires, regardless of user activity. |
[ ]

Note:  
To learn more about these properties, see the following topics in Instance Security Hardening Settings:

* [Minimize absolute session timeout duration](https://www.servicenow.com/docs/KI~U1sylVcIjFLss1tvd6g "Use the glide.ui.user_cookie.max_life_span_in_days property to set a maximum life span for user cookies created when users log in with the Remember Me checkbox selected. When the cookie expires, users who have selected the Remember Me checkbox are forced to reauthenticate into the instance.")
* [Minimize session window timeout duration](https://www.servicenow.com/docs/g0Gy3Nd2OtT~Qv_ReYgaHg "Use the glide.ui.user_cookie.life_span_in_days property to set the expiration time period for the Remember Me cookie. The default value is 15 days and the maximum cap is at 30 days.")
{#c_ChSetRemMeChkbxCookie__ul_fm1_stk_qkb}

If the Remember me feature does not persist between sessions, verify the following conditions:

* Cookies are enabled in your browser and not blocked by browser settings.
* You are not using a private or incognito browsing session, which discards cookies when the session ends.
* The glide.ui.user_cookie.max_life_span_in_days property value has not been reached. After the maximum life span is reached, the cookie expires and you must log in again.
{#c_ChSetRemMeChkbxCookie__ul_v3p_dvs_kkc}

## Change the default value of the Remember me check box {#ariaid-title2}

You can change the default value of the Remember me check
box.

### Before you begin

Role required: admin

### Procedure

1. Navigate to AllSystem PropertiesUI Properties.
2. Locate the Default value of "Remember me" checkbox on login page property (glide.ui.remember.me.default).
3. To set the default value of the Remember me check box to No, clear the property check box.
4. To restore the default value of the Remember me check box to Yes, select the property check box.

## Remove the Remember me check box {#ariaid-title3}

You can remove the Remember me check box so users do not have
access to this feature.

### Before you begin

Role required: security_admin  
Note:  
To learn more about this property, see [Remove remember me](https://www.servicenow.com/docs/EcnKADqCgq_UbeOW6DH7Rg "Use the glide.ui.forgetme property to remove the Remember Me check box from the login page to prevent login information from being cached.") in Instance Security Hardening Settings.

### Procedure

1. Elevate your role to security_admin.
2. Navigate to System PropertiesUI Properties.
3. Locate the Remove "Remember me" checkbox from login page property (glide.ui.forgetme).
4. Select the property check box.  
   This setting removes the Remember me check box, invalidates existing cookies, and disables Remember me functionality entirely.
5. To restore the Remember me check box to the login page, clear the property check box.

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