---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Identity Provider

# Configure a custom URL with an identity provider {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Set your custom URL with the Identity Provider to enable the user to log in with their
IdPs.

## Before you begin

Role required: custom_url_admin

## Procedure

1. Navigate to AllCustom URLCustom URLs.
2. Select New.
3. Provide the details of the IdP in the Identity Provider field.  
   For information about other fields, see [Set a custom URL as the instance URL](https://www.servicenow.com/docs/zaJehMIpVCx0CaBHmm~yNQ "Add a custom URL to your instance configuration to use instead of your ServiceNow URL.").
4. Select Create.  
   The record is created and displayed on the Custom URL page.

   When the custom URL is accessed, the user is redirected to the Identity Provider that is configured. In this case, accessing the `snowtest.com`, the user is navigated to the Employee Center, and then redirected to the Google Identity Provider.  
   Note:  
   * If the Service Portal field is empty and the Identity Provider field is defined, when the user accesses the custom URL, the user is directly navigated to the configured Identity Provider.
   * If both the Service Portal and Identity Provider field is defined, when the user accesses the custom URL with the Service Portal that is defined, the user is navigated to the configured Identity Provider.
   * If both the Service Portal and Identity Provider field is defined, when the user accesses the custom URL with the different portal that is not defined, the user is navigated to the auto-redirect Identity Provider if configured on the instance.
   {#custom-url-with-multiple-identity-providers__ul_azv_jsj_ltb}
5. Use the credentials to log in to the application.
{#custom-url-with-multiple-identity-providers__steps_r5d_tzh_ltb}

*[\>]: and then