Manage your trusted device

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Manage your trusted device from the Trusted Device registration page.

    Before you begin

    Role required: none

    Procedure

    1. Navigate to one of the following menu options:
      • On the ServiceNow AI Platform, navigate to All > Self-Service > My Profile.
        Note:
        You can also access your profile by clicking your user name in the instance header.
      • On the Now Support, click the profile and select Trusted Device.
    2. In your user profile, click Register Trusted Device in the Related Links section.
      The Register Trusted Devices page is displayed.
    3. On the Register Trusted Devices page, remove the device by clicking the Delete icon icon.
      Note:
      The deleted mobile device must be registered again to access the instance.