Set up Multi-factor authentication on your user profile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Enable multi-factor authentication for your account in your user profile settings.

    Before you begin

    Role required: none

    Multi-factor authentication must be enabled on your instance.
    Note:
    Your administrator may require that you use multi-factor authentication. In this case, you are automatically prompted when you log in. See Set up Multi-factor authentication for the first time. Use the process below if your administrator allows you to opt-in to multi-factor authentication.

    Procedure

    1. Navigate to All > Self-Service > My Profile.
      Note:
      You can also access your profile by clicking on your user name in the instance header.
    2. In your user profile, click Configure Multi-factor Authentication in the Related Links section.
    3. Choose the MFA Authenticator type that you would like to use.
      MFA Authenticators
      Table 1. MFA Authenticators
      MFA Authenticators Description
      Authenticator App Time-Based One Time Password (TOTP) authenticator app

      Select Set up authenticator app and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

      MFA Authenticator App setup screen
      Biometric authenticators Device-based authenticators such as Windows Hello or Apple Touch ID

      Select Register biometric authentication and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

      MFA Biometric setup
      Hardware Security Keys Hardware security keys such as YubiKey

      Select Register hardware security keys and follow the instructions on the screen to register for an authenticator app as the second factor for authentication.

      MFA - Hardware key setup

    Result

    Multi-factor authentication is enabled for your user account. You will be prompted to use multi-factor authentication the next time you log in.
    Note:
    You cannot disable multi-factor authentication on your account after you have enabled it. If you need to disable multi-factor authentication, contact your administrator.