An SSO approval with e-signature requires configuration on the SAML IdP and the ServiceNow instance.
Before you begin
Role required: sso_config_admin, business_rule_admin, script_include_admin
About this task
The SAML IdP must support and honor the forceAuthn attribute in SAML assertion requests. E-signature doesn’t function without this IdP setting. Set up an approval with e-signature using credentials from
a SAML 2.0 authentication.
Procedure
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Activate the Approval with E-Signature plugin.
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Navigate to and verify your OIDC provider configurations
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On the eSignature Approval tab, enter the following e-signature SAML properties.
| Option | Description |
|---|
| Assertion Consumer URL for eSignature authentication |
This property defaults to the appropriate URL. To configure this property, select the lock icon to make this field editable. After edits, select the icon to lock the field. |
| Authentication pop-up Dialog Width |
When a user approves a request using eSignature, a dialog opens and a user can enter credentials. This setting controls the width of that dialog box. The default is 800. |
| Authentication pop-up Dialog Height |
When a user approves a request using eSignature, a dialog opens and a user can enter credentials. This setting controls the height of that dialog box. The default is 900. |
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Select Submit if you are configuring the E-signature during the initial OIDC setup or Update if you want to update the details in the E-signature.