Enable users to choose the identity provider for login

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • SSO federation support enables users to choose which IdP to log in to.

    Before you begin

    Role required: sso_config_admin, business_rule_admin, script_include_admin

    About this task

    SSO federations aggregate metadata from multiple IdPs and service providers, including your instance. Federations then publish the metadata as an XML file, which includes information like IdP names and IdP certificates. Administrators can then instruct the instance to read the XML file and automatically populate the SSO Properties table with all the necessary IdP information.

    Procedure

    1. Navigate to All > Multi-Provider SSO > Federation.
    2. Click New.
    3. Fill in the fields, as appropriate (see table).
    4. Click Submit.
    5. After you configure a federation, enable the Refresh SSO Metadata scheduled job, and then configure the users who you want to access the federation IdPs. Use the sys_ID of the federation record you just created.

      Use the sys_ID of the federation record that you just created.

      SSO Federations
      The instance populates the SSO properties table with the IdP information. When users who are configured to use the federation log in, they are redirected to the discovery service URL you configured. Then they select the IdP and provide the necessary credentials. Alternatively, you can send users a URL with the IdP in the parameter.
      Table 1. Allowing users to choose the identity provider for login
      Field Description
      Name Enter a descriptive name for the federation.
      Active Select the check box to enable the instance to pull the XML file from the federation.
      Type Select the type of authentication this federation supports.
      Discovery Service URL Enter the URL of the discovery service for this federation. This is the site where users are directed to select an IdP and log in.
      Meta Data URL Enter the URL of the XML file that holds the federation metadata.
      x509 Certificate Select the federation certificate.
      Domain Select the domain that the data will belong to.
      Note:
      The InCommon federated identity management IdP is preconfigured.