Set the IdP issuer URL

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Provide the URL to the IdPs who will issue the security token.

    Before you begin

    Role required: sso_config_admin, business_rule_admin, script_include_admin

    About this task

    The integration verifies that each SAML response contains the same URL listed in this system property as the URL listed in the Issuer element. For example:
    <samlp:Responsexmlns:samlp="urn:oasis:names:tc:SAML:2.0:protocol"  Destination="https://demoi2.service-now.com/navpage.do"  ID="s28da6774c88ae1eab292bf25fe625db81919d8e1e"  InResponseTo="SNC841720c227c81948cfd68cadcad235c6"  IssueInstant="2012-01-30T20:07:10Z"  Version="2.0"><saml:Issuer xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion">http://idp.ssocircle.com</saml:Issuer>
       ...
       <saml:Assertion xmlns:saml="urn:oasis:names:tc:SAML:2.0:assertion"     ID="s2f347f973c063836cf70ea38302d94976f9c5b851"     IssueInstant="2012-01-30T20:07:10Z"     Version="2.0"><saml:Issuer>http://idp.ssocircle.com</saml:Issuer>
          ...
       </saml:Assertion></samlp:Response>

    Procedure

    1. Navigate to All > SAML 2 Single Sign-on > Properties.
    2. In the property The Identity Provider URL which will issue the SAML2 security token with user info., enter the URL to your IdP.

      Each IdP URL must be unique. By default, the integration contains the URL to SSOCircle. For more information, see http://idp.ssocircle.com.