---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Biometric credentials

# Biometric credentials for multi-factor authentication {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Administrators can use the User Public Credentials list to view and manage user
created credentials.
When a user registers an authenticator application, biometric authentication, or hardware
key, your instance creates a record on the User Public Credentials \[sys_user_public_credential\] table. Use this table to see which users
have registered an authenticator, the types, and when they were registered and
used. You can also mark these records as inactive to prevent
users from using these credentials.  
The Integration - Web Authentication (com.snc.integration.webauthn) plugin must be activated for Web Authentication (FIDO2).  
Note:  
The Integration - Web Authentication (com.snc.integration.webauthn) plugin is installed by default.
{#user-pub-cred__table_yhw_zz3_zpb__entry__2}

| Field | Description |
|-|-|
| Credential Nickname | Nickname for the credential. This nickname is chosen by the user when they register an authenticator. |
| User | User associated with the credential |
| Active | Whether the credential is active. Administrators can set a record to inactive to prevent a user from authenticating with this credential. |
| Authenticator | The type of authenticator registered by the user. |
| Registration Time | The date and time that the user created this credential |
| Last Used Time | The last date and time the user logged in with this credential. |
[Table 1. User public credential form]

{#user-pub-cred__table_yhw_zz3_zpb}

## Restricted authenticator types {#user-pub-cred__section_zhm_2bj_zpb}

If you have restricted an authentication method, such as biometric authenticators, users
will not be able to create new credentials of that type. However, any credentials created
before you made this restriction will continue to work. You can disable records on the
User Public Credentials table to prevent these credentials from
being used after they have been created.