Configuring Multi-factor Authentication with Biometrics

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Administrators can use the User Public Credentials list to view and manager user created credentials.

    When a user registers an authenticator application, biometric authentication, or hardware key, you instance creates a record on the User Public Credentials[sys_user_public_credential] table. Use this table to see which users have registered an authenticator, as well as what types, and when they were registered and used. You can also mark these records as inactive to prevent the credentials to prevent users from using these credentials.

    The Integration - Web Authentication (com.snc.integration.webauthn) plugin must be activated for Web Authentication (FIDO2).
    Note:
    The Integration - Web Authentication (com.snc.integration.webauthn) plugin is installed by default.
    Table 1. User public credential form
    Field Description
    Credential Nickname Nickname for the credential. This nickname is chosen by the user when they register an authenticator.
    User User associated with the credential
    Active Whether the credential is active. Administrators can set a record to inactive to prevent a user from authenticating with this credential.
    Authenticator The type of authenticator registered by the user.
    Registration Time The date and time the user-created this credential
    Last Used Time The last date and time the user logged in with this credential.

    Restricted authenticator types

    If you have restricted an authentication method, such as biometric authenticators, users will not be able to create new credentials of that type. However, any credentials created before you made this restriction will continue to work. You can disable records on the User Public Credentials table to prevent these credentials from being used after they have been created.