---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Service Integration Management (SIAM)

# Service provider reference architecture for Service Integration Management (SIAM) {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Service Integration Management Service Integration and Management (SIAM) for service provider (SP) architecture integrates services for a unified customer experience.

## Attributes of SIAM architecture {#bp-sp-reference-arch-siam__section_qjr_yvv_5hb}

* Customers access SP services on a dedicated or shared portal to the SP shared instance.
* SPs use ServiceNow shared instances to manage their service delivery.
{#bp-sp-reference-arch-siam__ul_kp2_s1m_rhb}  
Figure 1. SIAM architecture at a glance Figure 2. SP reference architecture comparison