---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Install ServiceNow Otto for Vault

# Install ServiceNow Otto for Vault {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install the ServiceNow Otto for Vault application from the ServiceNow® Store to get AI capabilities within Vault.

## Before you begin

Review the ServiceNow Otto for Vault application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

Role required: admin

## Procedure

1. From the ServiceNow Otto for Vault application page on the ServiceNow Store, select Buy.
2. After approval has been granted, on your instance, navigate to All \> System Applications \> All Available Applications \> All.
3. Using the search bar, search for the ServiceNow Otto for Vault application (sn_vault_gen_ai).
4. Select Install.
5. Verify that the ServiceNow Otto for Vault skills are active:
   1. Navigate to All \>Admin \> AI Admin Hub \> AI Skills.
   2. In the workflow list, select Vault.
   3. Verify that the skills are active.

   {#configuring-now-assist-vault__substeps_yx2_pvc_nhc}  
   .
6. **Optional:** Verify that ServiceNow Otto for Vault agentic workflows are activated by following the steps in [Activate an agentic workflow template](https://www.servicenow.com/docs/access?context=activate-aia-use-case&version=brazil&pubname=brazil-intelligent-experiences&ft:locale=en-US).  
   By default, the workflows are active when you install ServiceNow Otto for Vault. This step is in case a user deactivated them after installation.