---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Connections and Credentials

# Connections and Credentials {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Credentials and connection information are required to gain access to a computer or network device for Discovery, Service Mapping, and Cloud Management or to perform work using Orchestration. When adding content to Share or
AppStore, you can configure connections and credentials relevant to your environment without modifying built content.

|-|-|
| [Explore Learn about Credentials.](https://www.servicenow.com/docs/j4xF0vvcgFBGowpGy7D0Bg "All application integrations in the ServiceNow AI Platform use connections, credentials, and aliases to enable applications to access resources.") | [Configure Configure Credentials.](https://www.servicenow.com/docs/f2H7e4cC9NMgsLJ2ss6drA "Create and test the credentials that Discovery, Service Mapping, Cloud Management, and Orchestration require to access hardware and software in your network.") |
| [Reference Get details about Credentials.](https://www.servicenow.com/docs/VU05zShsb5JVNQsRN223LQ "An instance can store credentials used by Discovery, Orchestration, and Service Mapping in an external credential repository rather than directly in a ServiceNow credentials record.") | [Troubleshoot Learn how to troubleshoot issues in connections and credentials.](https://www.servicenow.com/docs/l0jLxJKoX0P8t3Evap0gLQ "Review the <credentials_debug> section of the ECC queue payload to troubleshoot issues with credentials.") |
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{#r-credentials__table_iwv_lpv_klb}