Edge Encryption

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • ServiceNow® Edge Encryption encrypts sensitive data on your company premises before sending it over the Internet to your ServiceNow instance (encrypted in flight), where it remains encrypted at rest.

    Important:

    Starting with the Zurich release, Edge Encryption and Edge Encryption Core are being prepared for future deprecation. They will be hidden and no longer activated on new instances but will continue to be supported. Field Encryption and Field Encryption Enterprise provide the latest experience for this functionality.

    For details, see the Deprecation Process [KB0867184] article in the Now Support knowledge base.