---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Global Identity

# Global Identity {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use ServiceNow Global Identity to help identify and manage users across multiple instances.

Global Identity resolves unique users across multiple ServiceNow instances by consolidating their attributes and other foundational data. Each unique user, regardless of instance, is identified by a Federated ID.

|-|-|
| [Explore Federated ID ![]()](03LQmS_7d0DUvMv_KmHEaA "The ServiceNow Identity system uniquely identifies users across multiple instances and assigns each resolved user a unique Federated ID for consistent identification.") [Learn the key features and business value of Federated ID.](https://www.servicenow.com/docs/03LQmS_7d0DUvMv_KmHEaA "The ServiceNow Identity system uniquely identifies users across multiple instances and assigns each resolved user a unique Federated ID for consistent identification.") | [Accessing Federated ID ![]()](CoBYV445noEQD1ZBfXw~LQ "Access and configure Federated ID Criteria to see the ID fields selected to generate the Federated ID unique identifier. The default setting is User ID and email.") [Access Federated ID.](https://www.servicenow.com/docs/CoBYV445noEQD1ZBfXw~LQ "Access and configure Federated ID Criteria to see the ID fields selected to generate the Federated ID unique identifier. The default setting is User ID and email.") |
| [Updating ID fields ![]()](CyZ7_aK4Zz~hC_kqUv9Qgw "To generate new Federated IDs, you can either use the existing user resolution search criteria or update the criteria before regeneration.") [Update and set-up the Federated ID.](https://www.servicenow.com/docs/CyZ7_aK4Zz~hC_kqUv9Qgw "To generate new Federated IDs, you can either use the existing user resolution search criteria or update the criteria before regeneration.") |   |
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{#global-identity__table_iwv_lpv_klb}