---
sourceDocument: Australia Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Inbound integrations

# Inbound integrations {#ariaid-title1}

* Release version: Australia
* 
* Updated March 12, 2026
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Inbound Integrations in the machine identity console allows you to configure and manage external applications to access ServiceNow APIs.

The Inbound integrations within the ServiceNow's Machine Identity Console helps you manage and configure integrations and applications that connect with the ServiceNow platform. It acts as a central hub for storing application
settings and API credentials, ensuring secure communication between ServiceNow and external systems. To know more, see [New Inbound Integrations experience](https://www.servicenow.com/docs/hX1SrZwbqNLP2IWRUMYCsA "The new inbound integration workflow in the ServiceNow Machine Identity Console provides enhanced experience for managing inbound integrations.").

Connections types:

* OAuth - Authorization code grant: Access a resource by authenticating directly with an OAuth server that trusts the resource. For more information, see [Configure an OAuth authorization code grant](https://www.servicenow.com/docs/mUebm7ncQ7iLPU3eoPwjZA "Configure the OAuth authorization code grant to enable secure and interactive user authentication to enable applications to access resources on behalf of users. The OAuth authorization code grant verifies that the API access is granted based on the user identity and permissions.").
* OAuth - Client credential grant: Used for Inbound Integrations from a third party OAuth client to the ServiceNow platform. For more information, see [Configure an OAuth Client credential grant](https://www.servicenow.com/docs/jt7YnAmiGAZYWrSwiAoR2Q "Configure the OAuth Client Credentials Grant for secure machine-to-machine authentication without user interaction. It authenticates applications using client credentials and grants-controlled API access with scoped permissions.").
* OAuth - JWT bearer grant: Use a JSON Web Token (JWT) grant to authenticate with your instance. For more information, see [Configure an OAuth JSON web token bearer grant](https://www.servicenow.com/docs/l~Dc48fmdva_RmDHdEcQ0Q "Configuring an OAuth JSON Web Token (JWT) bearer grant secures token-based authentication without user interaction. It enhances security with signed JWTs and reduces authentication overhead by eliminating repeated login attempts.").
* Third party ID token issued by OIDC supporting identity provider: Configure an OAuth OIDC provider to accept identity tokens generated by a third-party OIDC provider using inbound API calls. For more information, see [Configure a third party ID token](https://www.servicenow.com/docs/BjoyuZzKuci7YsJMkqrP2w "Configure a third-party ID token to enable secure authentication by verifying user identities through an external IdP. The third-party ID token improves security by reducing stored credentials, confirms seamless authentication, and supports interoperability with industry standards like OpenID Connect (OIDC).").
* OAuth - Resource owner password credential grant: Authorize Access to an OAuth Endpoint using auth code flow. For more information, see [Configure an OAuth resource owner password credential grant](https://www.servicenow.com/docs/QDH1WAc5ixWopeVQ7fgf2Q "Configuring an OAuth resource owner password credential (ROPC) grant enables applications to authenticate users by directly using their credentials to obtain an access token. This method is ideal for trusted applications and legacy systems that require authentication without browser-based flows, enabling secure token validation and controlled API access.").  
  Note:  
  For authorization code flow, user must complete the Authentication by local login, SSO or MFA and then provide consent.

{#inbound-integrations__ul_bby_2xr_32c}

To learn more, see [New Inbound Integrations experience](https://www.servicenow.com/docs/hX1SrZwbqNLP2IWRUMYCsA "The new inbound integration workflow in the ServiceNow Machine Identity Console provides enhanced experience for managing inbound integrations.").
**Related concepts**   

* [Inbound integrations](https://www.servicenow.com/docs/0JS6ELRl4VIFzylonHaNRw "Inbound Integrations in the machine identity console allows you to configure and manage external applications to access ServiceNow APIs.")  
**Related tasks**   

* [Configure an OAuth authorization code grant](https://www.servicenow.com/docs/mUebm7ncQ7iLPU3eoPwjZA "Configure the OAuth authorization code grant to enable secure and interactive user authentication to enable applications to access resources on behalf of users. The OAuth authorization code grant verifies that the API access is granted based on the user identity and permissions.")
* [Configure an OAuth JSON web token bearer grant](https://www.servicenow.com/docs/l~Dc48fmdva_RmDHdEcQ0Q "Configuring an OAuth JSON Web Token (JWT) bearer grant secures token-based authentication without user interaction. It enhances security with signed JWTs and reduces authentication overhead by eliminating repeated login attempts.")
* [Configure a third party ID token](https://www.servicenow.com/docs/BjoyuZzKuci7YsJMkqrP2w "Configure a third-party ID token to enable secure authentication by verifying user identities through an external IdP. The third-party ID token improves security by reducing stored credentials, confirms seamless authentication, and supports interoperability with industry standards like OpenID Connect (OIDC).")
* [Configure an OAuth Client credential grant](https://www.servicenow.com/docs/jt7YnAmiGAZYWrSwiAoR2Q "Configure the OAuth Client Credentials Grant for secure machine-to-machine authentication without user interaction. It authenticates applications using client credentials and grants-controlled API access with scoped permissions.")
* [Configure an OAuth resource owner password credential grant](https://www.servicenow.com/docs/QDH1WAc5ixWopeVQ7fgf2Q "Configuring an OAuth resource owner password credential (ROPC) grant enables applications to authenticate users by directly using their credentials to obtain an access token. This method is ideal for trusted applications and legacy systems that require authentication without browser-based flows, enabling secure token validation and controlled API access.")