---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Provision users using basic authentication

# Provision users using basic authentication {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure SCIM to automatically provision and de-provision users and groups to ServiceNow by using the providers' provisioning service with basic authentication.

## Before you begin

Role required: scim_admin  
Warning:  
Grant this role carefully. The scim_admin role is equivalent to giving the user the admin role, where the scim_admin can add or update Personally Identifiable Information (PII).

The SCIM plugin must be activated.

## About this task

Important:  
Basic authentication is being prepared for future deprecation. Starting with the Brazil release, migrate your SCIM provisioning to OAuth 2.0, mutual TLS (mTLS), or federated token-based authentication. Basic authentication remains supported until a future release, subject to the restrictions described in the Basic authentication restriction topic. For guidance on identifying and migrating these integrations, see the [KB3220405](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB3220405) article.

## Procedure

1. Navigate to AllSystem Web ServicesREST API Access Policies to check the details on the REST API Access Policies.
2. In the API Access Policy page, select the SCIM API Policy record.
3. Verify the SCIM API Basic Auth record is available in the Authentication Profiles sections.
4. Select Basic Auth as the Type.
5. Create the required configurations at the provider's end.
6. Test the connection to ensure that the provider can connect to ServiceNow.  
   Note:  
   If the connection fails, ensure that your ServiceNow account has admin permissions and try again.
{#provisioning-user-basic-auth__steps_l4m_q4k_xwb}

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