Restrict access to GlideSystemUserSession scriptable API

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • The client callable GlideSystemUserSessionSandbox scriptable API exposes GlideSystemUserSession's addErrorMessageNoSanitization and addInfoMessageNoSanitization methods to the JavaScript sandbox. This allows all users to call this method via script.

    The methods gs.addErrorMessageNoSanitizationMessaging() and gs.addInfoMessageNoSanitization() are used within the scripting environment for logging and notifications. Both of these are available in the sandbox if this property is not set to the recommended value of false. The sandbox is a low privileged scripting environment available to unauthenticated and no role users. Both of these methods can be used to display unsanitized input to a user.

    Ensure that the glide.sandbox.usersession.allow_unsanitized_messages system property is set to false. If this property does not exist on the System Properties [sys_properties] table, create the property.

    Warning:
    This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.

    More information

    Attribute Description
    Configuration name glide.sandbox.usersession.allow_unsanitized_messages
    Configuration type System Properties (/sys_properties_list.do)
    Data type Boolean
    Recommended value false
    Default value true
    Fallback value true
    Category Access control
    Security risk
    • Severity score: 8.1
    • CVSS rating: High
    • Security risk details: Displaying unsanitized input to the user is dangerous, as unsanitized input may contain dangerous code that runs in the user's browser. This can be utilized for traditional reflected XSS attacks. Reflected XSS attacks can be used in multiple scenarios, including session hijacking.
    Functional impact None
    Dependencies and prerequisites None