Data protection

The data protection category addresses the elements of confidentiality, integrity and availability (CIA) of data.

The CIA components are:

• Confidentiality: Data is protected from unauthorized access in transit and at rest.
• Integrity: Data is protected from unauthorized creation, deletion or change.
• Availability: Data is accessible when required.

• Remove remember me
  Use the glide.ui.forgetme property to remove the Remember Me check box from the login page to prevent login information from being cached.
• Require clearing pasteboard when backgrounding mobile application
  The glide.sg.clear_pasteboard_when_backgrounded property controls if text copied from ServiceNow mobile app is kept in the clipboard and pasteboard after the app is in background mode. If it is not set to the recommended value of true, then sensitive information may be disclosed to the Android or iOS clipboard where it can be exposed to other applications on the device.
• Restrict HR case updates from personal emails
  Use the sn_hr_core.restrict_guest_email property to control whether a user can respond back to a HR case with their personal email.
• Restrict oauth parameters to POST body [New in Security Center 1.3]
  Use the glide.oauth.allow.parameters.in.post.body.only property to control the inbound OAuth authentication's acceptance of access tokens. Access tokens are sensitive and should only be accepted when located within a POST request body.