---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Disable SQL error messages

# Disable SQL error messages {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the glide.db.loguser property to disable SQL error messages from rendering in a browser.
If glide.db.loguser is not set to the recommended value of false, then sensitive server-side error messages could be displayed to end-users. Error messages can include stack traces and
information about the structure of the database that could provide an attacker the knowledge needed to perform successful SQL Injection should the preconditions exist.

Ensure that the glide.db.loguser system property is set to false.

## More information {#sc-disabling-sql-error-messages__section_more_information}

{#sc-disabling-sql-error-messages__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Property name | glide.db.loguser |
| Configuration type | System Properties (/sys_properties_list.do) |
| Category | [Error handling and logging](https://www.servicenow.com/docs/6IiaQ2VC~8mgbeGyGuLaKw "The error handling and logging category addresses the quality and verbosity of logged information exposed to stakeholders.") |
| Purpose | To disable SQL error messages from displaying within the browser. |
| Type | Boolean |
| Recommended value | false |
| Default value | false |
| Fallback value | true |
| Security risk rating | 3.1 |
| Functional impact | This remediation disables rendering of SQL error messages. There is no impact to any functionality. |
| Security risk | (Medium) No sensitive SQL information that could help an attacker should appear as a part of error message on a web page. |
[ ]

{#sc-disabling-sql-error-messages__table_ajc_b43_3kb}

## More information {#sc-disabling-sql-error-messages__section_wc1_cqn_phc}

{#sc-disabling-sql-error-messages__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | glide.db.loguser |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | false |
| Default value | \<none\> |
| Fallback value | true |
| Category | [Error handling and logging](https://www.servicenow.com/docs/6IiaQ2VC~8mgbeGyGuLaKw "The error handling and logging category addresses the quality and verbosity of logged information exposed to stakeholders.") |
| Security risk | * Severity score: 3.1 * CVSS rating: Low * Security risk details: Messages can include stack traces and database structure details, which attackers can leverage to craft targeted SQL injection attacks if other vulnerabilities exist. Exposing internal error information increases the risk of exploitation. {#sc-disabling-sql-error-messages__ul_g1g_3sf_xwb} |
| Functional impact | None |
| Dependencies and prerequisites | None |
[ ]

{#sc-disabling-sql-error-messages__table_ajc_b43_3kb}