Enable CAPTCHA for customer registration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Reduce the risk of requests by malicious bots by enabling CAPTCHA for customer registration.

    The sn_customerservice.captchaEnabled system property determines if CAPTCHA validation is enabled or disabled for customer registration on the Customer Service Management Portal.

    Set the system property sn_customerservice.captchaEnabled to true to enable CAPTCHA validation. If the property isn’t on the System Properties [sys_properties] table, the default value is true.

    More information

    Attribute Description
    Configuration name sn_customerservice.captchaEnabled
    Configuration type System Properties (/sys_properties_list.do)
    Data type Boolean
    Recommended value true
    Default value true
    Fallback value true
    Category Authentication
    Security risk
    • Severity score: 3.7
    • CVSS rating: Low
    • Security risk details: CAPTCHA validation is considered a best practice to prevent potentially malicious bots from automatically submitting requests against an application.
    Functional impact Registering users may have a negative experience from having to pass the CAPTCHA validation.
    Dependencies and prerequisites None

    To learn more about adding or creating a system property, see Add a system property.