---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable work order management query rules for service organizations

# Enable work order management query rules for service organizations {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use the sn_fsm.use_query_rules property to apply rules and filters to the Field Service Management tables.
When set to true, rules/filters from sn_query_rule table will be used to determine read access to Field Service Management-related tables (Work Order and Work Order Task) to the logged in user through
query business rules and read ACLs. When false, the records won't be filtered based on query rules. Query business rules add additional security validations. Specifically, this property will filter
records for agents, qualifiers, and dispatchers based on their assigned territory or territory membership. It is best practice to follow the principle of least privilege when reading records.

Set the sn_fsm.use_query_rules system property to true.

## More information {#sc-enable-work-order-management-query-rules__section_more_information}

{#sc-enable-work-order-management-query-rules__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | sn_fsm.use_query_rules |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | false |
| Default value | false |
| Category | [Access control](https://www.servicenow.com/docs/x7vcJqvJ0dwOasc9M2~48A "The access control category audits the process of protecting resources from unauthorized access through granting and denying requests based on a permission model. This includes ensuring an entity accessing a resource holds valid credentials to do so, creating and protecting a well-defined set of roles or permissions and ensuring role or permission controls are protected from replay and tampering.") |
| Security risk | * Severity score: 4.3 * CVSS score: Medium * Security risk details: There may be increased risk of data exposure from Field Service Management tables. {#sc-enable-work-order-management-query-rules__ul_g1g_3sf_xwb} |
| Dependencies and prerequisites | None |
| Functional impact | When set to true, rules/filters from sn_query_rule table are used to determine read access to Field service management related tables. For example, Work Order (WO) and Work Order Table (WOT) to the logged-in user through query business rules and READ ACLs. When false, the records aren't filtered based on query rules. Enabling this property secures the data, and all data (wm_task and wm_order) won't be visible to their users. |
| References |   |
[ ]

{#sc-enable-work-order-management-query-rules__table_ajc_b43_3kb}