Limit policy based session access mobile refresh token interval

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use the glide.authenticate.session_access.mobile.refresh_token_interval property to govern the length of time that must elapse before a mobile device user will be forced to re-authenticate.

    The glide.authenticate.session_access.mobile.refresh_token_interval suystem property governs the length of time after which a mobile device user will be forced to re-authenticate. This only applies if the admin has configured the Identity Provider attributes (which can vary for each login) in the session access policy and the user authenticates via Single Sign On (SSO). The property value is an integer in seconds. The recommended value is 1800 (30 minutes).

    Ensure that the glide.authenticate.session_access.mobile.refresh_token_interval property is set to a value of 1800 or below.

    More information

    Attribute Description
    Configuration name glide.authenticate.session_access.mobile.refresh_token_interval
    Configuration type System Properties (/sys_properties_list.do)
    Data type integer
    Recommended value An integer less than or equal to 1800
    Default value <none>
    Fallback value 1800
    Category Session management
    Security risk
    • Severity score: 4.3
    • CVSS score: Medium
    • Security risk details: A large value may grant a larger timeframe for session access to be hijacked by an attacker.
    Dependencies and prerequisites Zero Trust- Policy Based Session Access
    Functional impact This setting governs the time in seconds after login, that users will be forced to logout from mobile devices if they are using Single Sign On to authenticate, and admin has configured the Identify provider attributes in the session access policy.