Prevent inactive users from logging in

  • Release version: Australia
  • Updated March 13, 2026
  • 1 minute to read
  • Configure this property to control if inactive users can authenticate on your instance.

    When the glide.authenticate.only.allow.active.user.login system property is not set to true, users in the User [sys_user] table marked inactive can still login to the instance. Users may be marked inactive if they no longer have permission to login (such as during termination from a company).

    Set the glide.authenticate.only.allow.active.user.login property value to the recommended value of true (recommended), to ensures the users in the User [sys_user] table marked inactive cannot log in to the instance and are locked out.

    More information

    Attribute Description
    Configuration name glide.authenticate.only.allow.active.user.login
    Configuration type System Properties (/sys_properties_list.do)
    Data type Boolean
    Recommended value true
    Default value true
    Category Access control
    Security risk
    • Severity score: 7.5
    • CVSS score: High
    • Security risk details: Inactive users may still access the instance and any data they could previously access.
    Dependencies and prerequisites None