Require authorization for PDF requests

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Use the glide.basicauth.required.pdf property to designate if incoming PDF requests should require basic authentication.

    If glide.basicauth.required.pdf is not set to the recommended value of true, the Basic Authentication for PDF format export processor is disabled. This also happens when combined with a wrong role within the guest_user related property (For example a high privileged user such as Admin). This leads to unauthenticated access to instance data.

    Ensure the property glide.basicauth.required.pdf exists in the System Properties [sys_properties] table and is set to true.

    Warning:
    This is a safe harbor property, meaning the value can't be altered once it's changed. It is non-revertible.

    More information

    Attribute Description
    Configuration name
    Configuration type System Properties (/sys_properties_list.do)
    Data type Boolean
    Recommended value true
    Default value <none>
    Fallback value false
    Category API and web service
    Security risk
    • Severity score: 7.5
    • CVSS rating: High
    • Security risk details: Unauthenticated access to PDF export data, when combined with misconfigured guest user role, poses a significant risk of unauthorized data exposure.
    Functional impact This remediation enforces a combination of authentication methods, in the form of basic authentication and system level access control.
    • It performs this authentication while retrieving data from tables/pages in the form of PDF data on the instance.
    • It restricts any guest users who are currently accessing this data. If applicable, you may need to create a new account for users who need access to this content, with necessary access control permissions.

    To learn more, see Web service import sets.

    Dependencies and prerequisites None

    To learn more about adding or creating a system property, see Add a system property.