---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Restrict exposure of validation error details to end users

# Restrict exposure of validation error details to end users {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the platform to return generic error messages instead of detailed validation error text to end users in conversational AI interfaces when skill validation fails.
The glide.cs.enable_validation_error_messages property controls whether the platform returns detailed validation and actionable error messages to end users in a conversational AI interface when skill validation fails during a conversation. At the recommended setting of <kbd class="ph userinput">false</kbd>, the platform withholds the specific validation-failure text extracted from internal skill-validation errors and returns only a generic context-profile message. This limits the amount of internal system detail exposed through the conversational interface.

To configure this property:

1. Navigate to /sys_properties_list.do on the ServiceNow instance.
2. Verify the glide.cs.enable_validation_error_messages property is set to <kbd class="ph userinput">false</kbd>.
{#sc-restrict-exposure-of-validation-error-details-to-end-users__ol_config_steps}

## More information {#sc-restrict-exposure-of-validation-error-details-to-end-users__section_more_info-restrict-exposure-of-validation-error-details-to-end-users}

{#sc-restrict-exposure-of-validation-error-details-to-end-users__table_property_details__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | glide.cs.enable_validation_error_messages |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | false |
| Default value | false |
| Fallback value | false |
| Category | [Error handling and logging](https://www.servicenow.com/docs/6IiaQ2VC~8mgbeGyGuLaKw "The error handling and logging category addresses the quality and verbosity of logged information exposed to stakeholders.") |
| Security risk | * Security risk rating: Medium * CVSS score: 4.3 * Security risk details: Displaying detailed internal error text to end users can reveal implementation details about how a system validates and processes requests. An attacker who receives this information can use it to understand internal logic, identify weaknesses, and craft more effective targeted attacks. Sensitive operational details may also be disclosed to users who have no legitimate requirement to see them. Failure to enforce this control may result in information disclosure that helps an attacker map the system and escalate an intrusion. |
| Functional impact | Changing this property affects only the error message returned to end users from conversational AI skills. No other flows or features read this property. Availability risk is low because the change only toggles which error string is returned, not control flow. Regression-test the affected conversation flow and confirm end users see the generic message rather than the detailed validation error text after deployment. |
| Dependencies and Prerequisites | None |
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{#sc-restrict-exposure-of-validation-error-details-to-end-users__table_property_details}