---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Enable SMS code notification for enrollment and verification

# Enable SMS code notification for enrollment and verification {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The password_reset.sms.use_notify property controls the usage of SMS code notifications for password reset.
The password_reset.sms.use_notify system property controls usage SMS code notification for enrollment and verification. If password_reset.sms.use_notify is set to the recommended value
true, then user isn't notified for password reset for SMS verification method and new device enrollment. Using SMS code notification for enrollment and verification is more secure that default email
notification.

Ensure the property password_reset.sms.use_notify is set to true.

## More information {#sc-sms-code-notification-for-enrollment-and-verification__section_wc1_cqn_phc}

{#sc-sms-code-notification-for-enrollment-and-verification__table_ajc_b43_3kb__entry__2}

| Attribute | Description |
|-|-|
| Configuration name | password_reset.sms.use_notify |
| Configuration type | System Properties (/sys_properties_list.do) |
| Data type | Boolean |
| Recommended value | true |
| Default value | TRUE |
| Fallback value | true |
| Category | [Authentication](https://www.servicenow.com/docs/SZIHG9SfxVh2_gyMf2ec2Q "The authentication category covers the main elements of modern authentication to confirm an entity and its claims are authentic and correct, resistant to impersonation and prevent interception of passwords.") |
| Security risk | * Severity score: 3.7 * CVSS rating: Low * Security risk details: Email-based notifications are generally less secure because they are more susceptible to account compromise and phishing attacks. Using SMS for verification provides stronger assurance of user identity and reduces the risk of unauthorized password resets or fraudulent device enrollments. {#sc-sms-code-notification-for-enrollment-and-verification__ul_g1g_3sf_xwb} |
| Functional impact | None |
| Dependencies and prerequisites | None |
[ ]

{#sc-sms-code-notification-for-enrollment-and-verification__table_ajc_b43_3kb}