---
sourceDocument: Brazil Platform security
sourceDocumentLink: https://www.servicenow.com/docs/r/platform-security

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil Platform security

ft:clusterId :

    - psec

bundleId :

    - psec

workflow :

    - Platform


---

# Auto provision LDAP users

# Auto provision LDAP users {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You automatically provision users who are in the LDAP server but not yet in your
instance.

## Before you begin

Role required: admin

## Procedure

Create the following properties in the System Properties \[sys_properties\] table:  
{#t_AutoProvisionLDAPUsers__table_r1j_zgs_ls__entry__2}

| LDAP property | Description |
|-|-|
| glide.ldap.authentication | Enables LDAP authentication by using LDAP to authenticate users. Set this property to true (the default value). |
| glide.ldap.user.autoprovision | Enables LDAP the system to automatically create users in the User \[sys_user\] table when the user exists in LDAP but is not yet in the instance. Set this property to true (the default value). |
[Table 1. LDAP properties]

{#t_AutoProvisionLDAPUsers__table_r1j_zgs_ls}

Both of these properties must be set to true for
auto-provisioning to work.