Configure field encryption settings to select key type

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Configure your field encryption settings to use ServiceNow supplied keys or your own customer-supplied keys (CSK) for encryption on the ServiceNow AI Platform.

    Before you begin

    Customer-supplied keys are only supported with Field Encryption Enterprise.

    Role required: sn_kmf.cryptographic_manager and security_admin

    Procedure

    1. Navigate to All > System Security > Field Encryption Settings.
    2. From the Field Encryption Settings, select either ServiceNow Generated Keys or Customer Supplied Keys from the Key Source list.
      Figure 1. Key source selection
      Key source selection

      This option changes the com.glide.encryption.cle_kmf.key_source property to either ServiceNow Generated Keys or Customer Supplied Keys.

    3. Select Save.

    What to do next